To place a bid, simply navigate to the item you’re interested in and click the “Bid Now” button. Enter your desired bid amount and follow the prompts to confirm your bid. You can continue to monitor the bidding activity and increase your bid as needed.

If you win an auction, congratulations! You will receive a notification via email confirming your winning bid. and the bid will automatically be deducted from your card!

You can track the auctions you’re participating in by visiting your account dashboard. Here, you’ll find a list of all the auctions you’re currently bidding on, along with their current status and your bid amounts.

once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on our website or through the shipping carrier’s website.

If you’re outbid on an item, you will receive a notification via email informing you of the new highest bid. You can then choose to increase your bid if you’re still interested in winning the item.

Some auctions may have a reserve price, which is the minimum price the seller is willing to accept for the item. If the reserve price is not met by the end of the auction, the item may not be sold.

Your won bid will be automatically deducted when the auction that certain item ended. 

Once you’ve placed a bid, it cannot be retracted or canceled. Bidding on an item is a binding contract, so please ensure that you’re committed to purchasing the item before placing a bid.

In some cases, we may offer preview sessions where you can inspect the items in person before bidding. Please check the auction listing or contact us for more information about preview opportunities.

We strive to provide accurate descriptions and images of all items listed for auction. However, if you encounter any issues with the item you won, please contact our customer support team for assistance. We’ll work with you to resolve the issue and ensure your satisfaction with your purchase.

We offer a hassle-free return policy. If you’re not completely satisfied with your purchase, you can return it within 1 day for a full refund or exchange. Please refer to our Returns & Exchanges page for more information and instructions on how to initiate a return.

Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary depending on your location. During checkout, you will be able to see the available shipping options and costs for your country.

Delivery times vary depending on your location and the shipping method selected. You can check the estimated delivery time during checkout. Once your order has been shipped, you will receive a shipping confirmation email with an estimated delivery date.

Yes, you can cancel your order as long as it has not been shipped. Please contact our customer support team as soon as possible to cancel your order. Once your order has been shipped, it cannot be canceled but you can still initiate a return.

Yes, we guarantee that all the products on our website are 100% authentic. We source our products directly from reputable manufacturers and authorized distributors to ensure the highest quality and authenticity.

You can contact our customer support team by emailing us at or by calling us at +704 418 7470. Our support team is available to assist you with any questions or concerns you may have. Alternatively, you can also reach out to us through the contact form on our website.